Frequently Asked Questions

Is customer service support available?

Of course, it is! We are happy to answer any questions you have or help you make the perfect selection for yourself or a gift.

The best way to reach us is via email at 4thewriteinvite@gmail.com or call us Monday-Friday 10-5 at 214-956-9966.

If we don’t answer the phone, we will get back to you – we promise!

How soon will my order ship?

We ship all orders within one to two business days, with the exception of special order items or personalized orders. We ship all orders via UPS ground from Dallas. If you need something to be overnighted please call us or email us and we will do our best to accommodate. Please contact us and we will let you know timing.

Timing on special order items and personalized orders vary.

The best way to reach us is via email at 4thewriteinvite@gmail.com or call us Monday-Friday 10-5 at 214-956-9966.

If we don’t answer the phone, we will get back to you – we promise!

Oh no! My item is damaged or not what I ordered. What do I do?

Not to worry! We are here to help!  Should your gift or order arrive damaged or if you believe there has been an error with your order, please call or email us so that we may assist you.

The best way to reach us is via email at 4thewriteinvite@gmail.com or call us Monday-Friday 10-5 at 214-956-9966.

If we don’t answer the phone, we will get back to you – we promise!

How do I return or exchange on item for a different size?

Please see our return policy, everything is spelled out there. Call or email us for a return authorization.

The best way to reach us is via email at 4thewriteinvite@gmail.com or call us Monday-Friday 10-5 at 214-956-9966.

If we don’t answer the phone, we will get back to you – we promise!

Graduation Gifts – What is the process?

The earlier you select your gifts the more selection you will have. Come in even if you do not have your list ready! We keep track of who is getting what from each school and that way the graduates will not get duplicate gifts.

We have gifts in all price ranges and we wrap each gift in the recipient’s college colors for free!

Make an appointment to come in and select your gifts. Call or email us at 4thewriteinvite@gmail.com or call us Monday-Friday 10-5 at 214-956-9966.

If we don’t answer the phone, we will get back to you – we promise!

Can I order an item that is SOLD OUT?

Maybe! Contact us and  we will see what we can do! Call or email us at 4thewriteinvite@gmail.com or call us Monday-Friday 10-5 at 214-956-9966.

If we don’t answer the phone, we will get back to you – we promise!

How can I order invitations, gift tags, thank you notes, personalized, ribbon, cups or napkins?

Give us a call or email us – we are happy to help!

Call at 214-956-9966 or email at 4thewriteinvite@gmail.com

If we don’t answer the phone, we will get back to you – we promise!